Complaints-Policy-and-Procedures_v8-August-2018 (2)

Enquiries-and-Appeals-Policy-and-Procedures_v5-March-2018 (1)

Equality-and-Diversity-Policy (1)

Learner Handbook 2018_

CIBTAC Appeals against Examination Results Form (1)

CIBTAC Malpractice and Maladministration Policy 2018

CIBTAC Guide to Reasonable Adjustment 2018

Customer Complaints appeals procedure

Equal Opportunity Policy